Browsed by
Category: How-to

Tips of using MyVoipApp products

Additional parameter of Request-URI

Additional parameter of Request-URI

By default SIP network always uses SIP URI to carry information, such as From, To, and so on. For example:

sip:+8613901088888@ims.bj.chinamobile.com

But for traditional telecommunication networks, they always use E.164 telephone numbers which are different with SIP URI. So ETSI (or 3GPP) defines a new URI, that is TEL URL. For example:

tel:+8613901088888

So when working with IMS networks, there could have two URI formats, SIP URI and TEL URI. miniSIPServer can support both formats, it can process TEL URI of incoming calls automatically, but all outgoing calls always use SIP URI formats.

It could be a problem. Fortunately IMS networks consider it very carefully. For example, China Mobile can accept TEL URI and SIP URI with special parameter ‘user=phone‘ which is described below.

sip:+8613901088888@ims.bj.chinamobile.com;user=phone

If we configure external lines of miniSIPServer to work with China Mobile networks, it can be no problem because miniSIPServer will automatically add ‘user=phone’ to Request-URI. But in some markets, China Mobile requires to establish SIP trunk connections, then it could be a problem. miniSIPServer will not add ‘user=phone’ in Request-URI since we think it is a ‘server to server’ scenario.

To fix that, we add a ‘additional parameter of Request-URI’ parameter in SIP trunk outgoing call configuration. Please refer to the figure below.

Additional parameter configuration
Additional parameter configuration

Gnome Calls

Gnome Calls

As we know, miniSIPServer can run on Linux systems. Sometimes customers ask us about SIP clients which can run on Linux systems at the same time. In fact, there are lots of choices, such as linphone, jami, and so on.

Recently there is a new SIP client released. Most important, it is a core application in Gnome project. It is “Calls”. In Debian library, its definition is “Make and receive PSTN phone calls”. In fact, the latest version can support SIP protocol. In the Gnome project, we can see the description is changed to “Make phone and SIP calls”.

It is quite easy to install “Calls”. Just input following command:

sudo apt install gnome-calls

Please refer to the figure below for more details about its main window.

Gnome calls main window
Gnome calls main window

Click menu “VoIP Accounts” to add a new SIP account. Most items are same with other SIP clients. For example, miniSIPServer is at “192.168.3.42” and the account is “100”. Please refer to the figure below.

Configure VoIP account in Calls
Configure an account

Please pay attention that (1) the default port is 0, we need to change it to 5060; (2) we need to enable the account. Calls doesn’t display its status, so we can check miniSIPServer local users’ window to check their status.

When making outgoing calls, we can dial the target number in the “Dial Pad” panel directly.

make outgoing calls
Make a call out

If there is an incoming call, just answer or reject the call.

Incoming calls
Incoming call

Obviously “Gnome Calls” is very simple at this time and it will be developed with more functions. If we are deploying a simple VoIP network and hope to build all elements on Linux, it could be a good choice.

Hope you can enjoy it.

External lines configurations

External lines configurations

We often configure miniSIPServer to connect VoIP carriers’ network with external lines. There are lots of VoIP carriers and someone always asks us how to configure external line.

In our step by step document, we give a demo to configure MSS to work with “call centric”. You can refer to this document for more details about VoIP networks and external lines. In another way, we give some more examples in chapter “External lines” of F.A.Q document. Please refer to these documents if you are interesting in it and hope they can be helpful to you.

https://www.myvoipapp.com/docs/faq/index.html

 

Relay media streams of SIP trunk outgoing calls

Relay media streams of SIP trunk outgoing calls

In some VoIP scenarios, we need configure “SIP trunk” to work with VoIP providers or gateways. When processing media streams, we hope (1) local users/phones should process their streams by themselves without MSS, and (2) MSS should help to relay media stream for all outgoing calls to peer SIP servers or gateways.

To fit these requirements, we update MSS V32 to be able to configure “relay media” item in “SIP trunk”. Please refer to following figure for more details.

Configure "relay media stream" item in SIP trunk outgoing call
Configure “relay media stream” item in SIP trunk outgoing call

By the way, MSS can only relay audio streams at this time, so video streams will be lost if you want to MSS to relay streams.

Store your own audio files

Store your own audio files

miniSIPServer can support customers’ own audio files to replace default files. With previous MSS, customers have to backup and restore these files once they want to upgrade MSS.

This is a little trouble. With the new V32, we can resolve it now.

When MSS starts up, it will create a sub directory ‘cust_ann’ in ‘mss_ann’ directory, now all your own audio files can be stored in this directory. When MSS is uninstalled or upgraded, this directory and its files will not be deleted or replaced by default files, and MSS can get audio files from this directory directly when it starts up.

In windows system, it could be “d:/myvoipapp/minisipserver/mss_ann/cust_ann” directory by default. In Linux system, it could be “/opt/sipserver/mss_ann/cust_ann/”.

Please refer to our online document for more details about how to record own audio files.

https://www.myvoipapp.com/docs/others/how_to_record_your_own_audio/index.html

Connect to sonetel

Connect to sonetel

“sonetel.com” is a VoIP carrier who can provide local phone numbers. We can add “external line” to work with their servers. According to its description, there are some special items need to be cared:

  • Sonetel uses email address as SIP account and
  • It deploys SBC or proxy to process all incoming SIP messages.

Here we give a simplel example to describe how to work with Sonetel. We assume the SIP account is “abc@gmail.com”.

In MSS, please cilck menu “data > external line” to add a record.

Configure Sonetel lline
Configure Sonetel lline

In “Basic” tab, the line type should be “Connect to peer VoIP server”, the Account should be “abc” and the Domain is “gmail.com”.

By the way, the Password is the password you sign up in Sonetel, not your own email password.

Since all SIP messages are processed by sonetel SBC/Proxy, we need configure “outbound” information in the “Outgoing call” tab. Please refer to following figure.

Sonetel SBC
Sonetel SBC

The Sonetel proxy address is “sip.sonetel.com” which should be described in the email sent by sonetel.

Work with Chinese CTC IMS network

Work with Chinese CTC IMS network

Yesterday, we helped a Chinese customer to deploy MSS to work with CTC IMS network. In this scenario, CTC IMS network has ZTE soft-switch (according to User-Agent header in SIP messages) , we need be careful to cooperate with it.

Since CTC provides user name and password for authorization, we configure “external line” in MSS to do that. Following sections will illustrate some key points.

Authorization user name

By default, we often use “External line (account)” as authorization user name, but ZTE softswitch requires full URI format, so we need configure “The authorization ID should include address information” in external line. Please refer to following figure for more details.

Authorization user name
Authorization user name

For example, if this item is selected, the authorization name will be “+8612345678@gd.ctcims.cn” according to above figure.

If it is not full format, IMS network will return “403 Forbidden” messages to reject it. In fact, we think it is a bug in ZTE softswitch since there is “realm” and “domain” parameters in SIP authorization header. No matter the user name is full format or not, the device should pass it according to successful authorization itself.

Anyway, if you have same problem to cooperate with other IMS networks, please pay attention to it and configure such item to take a try.

Proxy

In Chinese CTC-IMS network, its “SIP server” is logic domain, not a real SIP device and cannot be visited. In above scenario, “gd.ctcims.cn” is its domain, not its real address. SIP messages should be routed to another device (we think it is a SBC or proxy), so we need configure “Via” address in MSS external line configuration. Please refer to following figure.

SIP proxy in IMS
SIP proxy in IMS

Block anonymous calls

Block anonymous calls

We can use “system black list” feature to block anonymous calls. Please click menu “services – system black list” and add a record:

caller number prefix = anonymous
called number prefix = *
rate = 100

This record means: 100% calls from caller “anonymous” should be blocked.

Invalid CSeq number

Invalid CSeq number

One of our customers reported a problem that his external line was always offline with a voip provider. That’s very strange because “external line” is a very basic function of MSS and it works perfectly with lots of voip providers.

We captured the log and found the voip provider returned “400 Bad Request” message with following cause:

P-Registrar-Error: Invalid CSeq number

We checked the REGISTER messages, and think it is no problem in CSeq header. Following items are from MSS:

==>
REGISTER sip:sip.xxx.com SIP/2.0
...
Call-ID: 18BF67854AE23D6D2CD772AFMSS002A0001.
CSeq: 13 REGISTER
...

<==
SIP/2.0 401 Unauthorized
...
Call-ID: 18BF67854AE23D6D2CD772AFMSS002A0001.
CSeq: 13 REGISTER
...

==>
REGISTER sip:sip.xxx.com SIP/2.0
...
Call-ID: 18BF67854AE23D6D2CD772AFMSS002A0001.
CSeq: 14 REGISTER
...

<==
SIP/2.0 400 Bad Request
...
Call-ID: 18BF67854AE23D6D2CD772AFMSS002A0001.
CSeq: 14 REGISTER
P-Registrar-Error: Invalid CSeq number
...

We checked RFC3261 to find “CSeq” in SIP-REGISTER procedures:

A UA MUST increment the CSeq value by one for each REGISTER request with the same Call-ID.

Obviously we are right. But why did peer side reject MSS’ messages?

Finally, we tried to send SIP-REGISTER with different ‘call-id’, and the problem was resolved! That made us confused again because in RFC3261 we can find the details of “call-id” in SIP-REGISTER procedures:

All registrations from a UAC SHOULD use the same Call-ID header field value for registrations sent to a particular registrar.

We think the voip provider is unprofessional. Unfortunally, it is hard for them to upgrade their system. So we have to add a switch varant to control MSS to fit this kind of situation.

[sip]
gVarSipRegSameDialog=0

If you have the same problem with some voip providers, please add above parameter into “mss_var_param.ini” file and restart your MSS to enable it.

No-answer timer in external line

No-answer timer in external line

In the external line “outgoing calls” configuration, we add an item “no-answer timer”. This item is used to limit the no-answer timer value when make outgoing calls. Please refer to attached figure.

No-answer timer value
No-answer timer vaule in outgoing calls of external line.

By default, its value is zero that means the line will use system default no-answer timer value. If it is set a value, the line will use it firstly.

For example, if it is set to be “15”, then the line will force to release the call in 15 seconds if peer side doesn’t answer the call.