Some virtual servers in cloud-MSS system have been changed, please pay attention to these items.

STUN server

Each virtual SIP server will enable STUN feature. For example, if the SIP server address is “1234.s1.minisipserver.com”, its STUN server can also be the same address. That means “1234.s1.minisipserver.com” is also its STUN server address.

Now we suggest “stun.minisipserver.com” by default. It is a simple public STUN server for all virtual SIP servers. Of course, you can still configure your virtual SIP server address as your STUN server.

SMTP server

In voice-mail feature, we need a SMTP server to send emails with attached audio files. Each virtual SIP server can be configured with customers’ own SMTP servers. But we find it could make several problems. For example, most customers try to use Gmail SMTP server. Gmail SMTP server requires that you need enable POP/SMTP firstly, and grand other access. Most customers don’t know how to do that.

So we disable SMTP server configurations. All voice mails will be sent from our own SMTP server.  Most important is that you will need check your spam box if you cannot find voice email in ‘inbox’.