Routing group

MYVOIPAPP support team


1. Description

Some customers may work with several VoIP providers or gateways, and they often hope to select different routing to these providers for different calls. For example, when local users dial '9xxxx', their calls should be routed to some VoIP providers' networks. When local users dial '8xxxx', their calls should be routed to other VoIP providers' networks. Below figure illustrates a simple demo scenario:

simple network for routing group

In this scenario, we can see:

(1) Several external lins and SIP trunks can be bind into one routing group for specific calls.

(2) Different calls can be routed to different groups.

MSS V14.2 (build 20130914) or abover versions can provide 'routing-group' feature to support above key functions. In MSS, one 'routing-group' can combine several external lines and sip trunks. Each routing in the same group will be selected in round-robin policy. We can configure calls to different 'routing-group' by using 'dial plan' feature.

2. Configuration

Since routing-group uses 'external line' or 'sip trunk', please confirm you have configured 'data / external lines' or 'data / peer server' rightly for normal routing. Then, we can continue our 'routing-group' configurations.

2.1 Routing group

Please click menu 'data / routing group / group' to configure group information.

routing group configuration

Here we only need define a 'group id' for subsequent configurations.

2.2 Routing

Please click menu 'data / routing group / routing' to configure routing information.

routing configuration

Below table illustrate parameters in this configuration.

Parameter Description
Routing group ID Group ID defined in above chapter 2.1.
Route type It can be 'external line' or 'SIP trunk'.
If it is 'external line', 'specific external line' item must be configured together.
If it is 'SIP trunk', 'Peer server ID' must be configured together.
Specific external line External line to be combined into this group. Please click menu 'data / external line' to configure your external line firstly.
Peer server ID SIP trunk ID to be combined into this group. Please click menu 'data / peer server' to configure your SIP trunk.

2.3 Dial plan

Finally, we need configure MSS to route calls to such routing-group. Please click menu 'Dial plan / analyze called number' to add a new record. For example, we want to route '9xxxx' calls to above routing-group, please refer to following figure:

dial plan to route calls to routing-group

The key parameters are:

(1) 'Route type' must be 'Routing group'.

(2) 'Routing group ID' must be indicated together, then MSS can know which group should be routed to.