Call waiting service

MYVOIPAPP Support Team


1. Description

MSS provides simple "call waiting" service. When a calling party makes a call to called party which is in busy state, MSS will hold this call and play waiting music to the calling party if the called party has 'call waiting' service right. Once the called party is available, MSS will reconnect prevous call to the called party automatically.

2. Configuration

We only need configure "call waiting" service for the local user. In local user configuration dialog, please click tab "Supplementary services" and enable "call waiting" item. Please refer to below figure.

Configure forwarding service right for local user

3. F.A.Q

Q1: My phone has 'call waiting' too, is it conflicted with MSS?

MSS can support 'call waiting' at SIP phone side. It is no problem. In fact, if SIP phone processes 'call waiting', MSS will not do it again.

Q2: If MSS processes 'call waiting', can I press R key to switch between two calls?

No, you cann't at this time.