{"id":318,"date":"2013-07-31T15:29:44","date_gmt":"2013-07-31T07:29:44","guid":{"rendered":"http:\/\/www.myvoipapp.com\/blog\/?p=318"},"modified":"2013-08-01T10:21:48","modified_gmt":"2013-08-01T02:21:48","slug":"trigger-hunt-group-for-external-lines-incoming-calls","status":"publish","type":"post","link":"https:\/\/www.myvoipapp.com\/blog\/2013\/07\/31\/trigger-hunt-group-for-external-lines-incoming-calls\/","title":{"rendered":"Trigger hunt-group for external lines incoming calls"},"content":{"rendered":"<p>Some customers use external lines to connect VoIP providers&#8217; servers. So it is required to trigger hunt-group for all incoming calls from such external lines.<\/p>\n<p>Lets&#8217; assume the external line number\/account is &#8216;123456&#8217;, so we just need trigger HG service according to this number.<\/p>\n<p>Please click menu &#8220;services \/ multi-line hunting group \/ Detection configuration&#8221; to add a new record as following:<\/p>\n<pre>dial plan = default\r\ncalled number = 123456 &lt;-- <span style=\"color: #0000ff;\">this is the external line number<\/span>\r\n... ...<\/pre>\n<p>Others are same with HG service document:<\/p>\n<p><a title=\"HG service document\" href=\"http:\/\/www.myvoipapp.com\/docs\/mss_services\/hunting_group\/index.html\" target=\"_blank\">http:\/\/www.myvoipapp.com\/docs\/mss_services\/hunting_group\/index.html<\/a><\/p>\n<p>If the external line is configured with auto-attendant or routed to another destination number, what is the result? Don&#8217;t worry. HG detection has higher priority than these services, that means HG will be triggered even you configured AA or destination number in external line.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some customers use external lines to connect VoIP providers&#8217; servers. So it is required to trigger hunt-group for all incoming calls from such external lines. Lets&#8217; assume the external line number\/account is &#8216;123456&#8217;, so we just need trigger HG service according to this number. Please click menu &#8220;services \/ multi-line hunting group \/ Detection configuration&#8221; to add a new record as following: dial plan = default called number = 123456 &lt;&#8211; this is the external line number &#8230; &#8230; Others&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/www.myvoipapp.com\/blog\/2013\/07\/31\/trigger-hunt-group-for-external-lines-incoming-calls\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,35,34],"tags":[147,81,146,92],"class_list":["post-318","post","type-post","status-publish","format-standard","hentry","category-how_to","category-minisipserver","category-minisipserver_cloud","tag-call-queue","tag-external-line","tag-hg","tag-hunt-group"],"_links":{"self":[{"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/posts\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/comments?post=318"}],"version-history":[{"count":3,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/posts\/318\/revisions"}],"predecessor-version":[{"id":321,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/posts\/318\/revisions\/321"}],"wp:attachment":[{"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/media?parent=318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/categories?post=318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/tags?post=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}