{"id":240,"date":"2012-11-06T11:24:45","date_gmt":"2012-11-06T11:24:45","guid":{"rendered":"http:\/\/www.myvoipapp.com\/blog\/?p=240"},"modified":"2012-11-06T11:26:30","modified_gmt":"2012-11-06T11:26:30","slug":"i-cannot-find-my-external-lines-why","status":"publish","type":"post","link":"https:\/\/www.myvoipapp.com\/blog\/2012\/11\/06\/i-cannot-find-my-external-lines-why\/","title":{"rendered":"I cannot find my external lines, why?"},"content":{"rendered":"<p>Some customers will find that their external lines configuration were gone when they sign into their cloud-mss accounts.<\/p>\n<p>What happened to their accounts?<\/p>\n<p>The root reason is that these customers maybe configure wrong external lines information, such as invalid password, then cloud-mss fails to register these external lines to VoIP carriers. cloud-mss will try to register them for lots of times. In this scenario, peer VoIP carriers could treat cloud-mss as a spammer or an attacker, and they will block or filter cloud-mss messages, that could effect other cloud-mss customers.<\/p>\n<p>To avoid that, if cloud-mss always fail to register an external line for lots of times, it will report this external line to background administrator system, and this external line will be deleted automatically.<\/p>\n<p>That&#8217;s why you cannot find your external line information. So please double check your information or check with your VoIP providers, then try to configure them again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some customers will find that their external lines configuration were gone when they sign into their cloud-mss accounts. What happened to their accounts? The root reason is that these customers maybe configure wrong external lines information, such as invalid password, then cloud-mss fails to register these external lines to VoIP carriers. cloud-mss will try to register them for lots of times. In this scenario, peer VoIP carriers could treat cloud-mss as a spammer or an attacker, and they will block&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/www.myvoipapp.com\/blog\/2012\/11\/06\/i-cannot-find-my-external-lines-why\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,6,34],"tags":[125,81,124,123],"class_list":["post-240","post","type-post","status-publish","format-standard","hentry","category-docs_faq","category-faq","category-minisipserver_cloud","tag-cloud-pbx","tag-external-line","tag-register","tag-spam"],"_links":{"self":[{"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/posts\/240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/comments?post=240"}],"version-history":[{"count":3,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/posts\/240\/revisions"}],"predecessor-version":[{"id":243,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/posts\/240\/revisions\/243"}],"wp:attachment":[{"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/media?parent=240"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/categories?post=240"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myvoipapp.com\/blog\/wp-json\/wp\/v2\/tags?post=240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}